Shipping Policy

All orders ship via FedEx and arrive in 2-4 business days. We can ship to your home or business address, but not to a PO Box.

Shipping is free for orders of $29 or more. 

There is a flat $5 fee if your order is less than $29.00.

We only ship within the US.

302 Skincare Return & Refund Policy

We want you to love your 302 products! Should you ever need assistance with the products or their proper use, please email us.

  • Eligible products may be returned within 30 days of delivery to customer. 
  • Shipping on any return is at consumer cost.
  • Products must be returned sealed, unopened, and in re-sellable condition in order to receive a refund.

Opened or partially used product cannot be returned. 

The Intro Kits and sample sized actives cannot be returned.

Please contact us immediately if you wish to begin a return.

Please note that these are natural products. Many require that you shake before use, as natural ingredients may separate. This is not a quality issue.

If you receive damaged items, such as a leaking tube or broken bottle of serum, we will gladly replace the item for you. Please take a photo of the damage and the package, and email it to us so we can file this with the fulfillment center. 

Please email or call for return instructions:  

[email protected] or (310) 633-3879

E-book / Printable's Refund Policy

Printable products are in PDF form for easy download.  There are no “hard” or printed books available.  

There are no refunds on these purchases.

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